|Possible shipping delays|
|Written by Mike Baehr | Filed under meta||7 Sep 2010 11:27 AM|
A heads-up to all of our mail-order customers: We are currently in the process of packing up our fabled warehouse and relocating our shipping operations to a new facility. Orders are still going out but our shipping staff is a bit overtaxed with the move, so for the next 2 months or so, orders may take longer than usual to arrive — around the high end of the estimated shipping times listed on our shipping information page — with the exception of rush orders, which continue to be processed normally. We'll keep you updated on any other developments which might impact our customers.
The upshot of all of this is that our mail-order operation will be more efficient than ever once we are settled into our new facility. We appreciate your patience and your business!
(Any press people looking for the scoop on the changes to our facilities, please contact Eric Reynolds.)